Attendee FAQ | Digital Summit Tampa

We look forward to hosting you at Digital Summit Tampa!

Below you will find the information to assist you in your planning for this event

What’s included in my pass?

Below is a breakdown of what is included by pass type:

The Main Event Pass includes the following benefits:

  • Break-out Sessions​ & Keynotes
  • Exhibitor Showcase
  • Networking Receptions​
  • Day 2 Lunch​

The Platinum Pass includes all the Main Event Pass benefits PLUS

  • Day 1 Masterclasses​ w/Lunch*
  • Post-Event Session Recordings

*If you require special assistance (dietary requests, nursing moms, accessibility, allergies, etc.), please contact registration@digitalsummit.com to provide advance notice by September 20, 2021. Requests made after this date may not be accommodated.

No need to pre-register for any of the sessions on the agenda! Attendees are welcome to select their desired session right on site.

Main Event Pass can be upgraded by visiting the cart page and selecting the upgrades tab.

Masterclasses are a selection of morning intensives that take place on October 13, 2021, 8:30am – 12:30pm. These are included in the Platinum Pass. If you currently hold a Main Event Pass, you can upgrade your pass level to include the Masterclasses here.

If you’re not sure which level pass you have, please contact Autumn in our registration department: registration@digitalsummit.com | 919-529-5373

If you did not receive your confirmation receipt email upon registration, you can login to digitalsummit.com/login with the same email on your registration. If you haven’t set up an account or don’t remember your password, you can trigger a password reset from that login page. Once logged in you’ll find your downloadable receipt under the Orders section.

Please reach out to registration@digitalsummit.com or call 919-529-5373 for any changes to your current pass information.

Where is the event?

Digital Summit Tampa will be held at the Tampa Convention Center

333 S. Franklin Street Tampa, FL 33602 | (813) 274.8511

No need to bring anything! Just stop by registration and we’ll have your badge waiting for you by last name.

Click here for directions & parking information.

With the return to live Digital Summit events in some cities in 2021, the DS team is dedicated to ensuring a great experience and keeping you safe during any ongoing pandemic conditions in the U.S. For the cities where we’re planning in-person events, please see all the measures below that we will be following to ensure everyone’s safety regarding the spread of the COVID-19 virus.

Click here to see our COVID-19 Safety Precautions page.

Networking opportunities

‣ Opening Reception: Wednesday, October 13, 2021 from 5:15pm – 6:30pm
‣ Morning Coffee Social: Thursday, October 14, 2021 from 8:00am – 8:30am
‣ Networking Break: Thursday, October 14, 2021 from 10:30am – 11:00am
‣ Closing Reception: Thursday, October 14, 2021 from 4:30pm – 5:30pm

‣ Follow the event @DigitalSummits and use #DSTPA to Tweet or follow other tweeters.

‣ Stay updated and connect with fellow attendees on our Facebook page.

‣ There will be free Wi-Fi available in throughout the event space.

What else do I need to know?

If you require special assistance (dietary requests, nursing moms, accessibility, allergies, etc.), please contact registration@digitalsummit.com to provide advance notice by September 20, 2021. Requests made after this date may not be accommodated.

You’ll find a range of attire at the conference but generally most attendees are in business casual. Temperatures in conference halls may fluctuate widely. It’s advised to dress in layers and wear comfortable shoes.

Attendees registered with a Platinum Pass will receive an email within one week of event closing with information on how to access the session recordings via the Digital Summit Resource center. Please note that resources are not available to download and will be accessible for 1 year.

If you’re currently registered with a Main Event Pass, you can upgrade your pass level on the cart page to receive this benefit.

It’s of utmost importance to us that the conference be informative, valuable and fun for all. If there is anything we can do to make for a better experience, please let us know by filling out our post-event survey immediately following the conference. We read EVERY one, and use them to shape our future conferences.

Refunds
We’re offering full refunds right up until the start of the event for any COVID-related issues like exposure, sickness, company policy change, or just discomfort with attending in person.

Virtual Pass
Downgrade your pass to the “virtual only” option which gives you post-event access to the OnDemand: Session Recordings. Reach out to registration@digitalsummit.com for more information.

Pass Transfer
Transfer your pass to another person and/or any event to digitalsummit.com/conferences this year on next year.

Any refunds, downgrades or transfers must be requested prior to Day 1 of the event. “No-shows” are not eligible for partial or full credit post-event. Please reach out to registration@digitalsummit.com or call 919-529-5373 for pass change requests.

Need more help?

If you couldn’t find what you’re looking for, get in touch with us, we’re here to help!

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